Customer support agents
AI agents that resolve customer questions 24/7 on your website, app and email, and hand off to your team when needed.
- Trained on your policies & catalogue
- Order, booking & account lookups
- Smart escalation to humans
We build custom AI agents for support, sales and operations, designed around your workflows, connected to your tools, and measured on real business results.
Free 30-minute call · No obligation
Aumkara Agent
Real estate sales assistant
WhatsApp enquiry received
"Do you have a 2BHK under 80L near Whitefield?"
Agent qualifies the lead
Budget, location, timeline captured
CRM updated
New lead created with full conversation
Site visit booked
Saturday 11:00 AM, sales team notified
Works with the tools you already use
What we build
Every system is custom-built around your processes, data and tools. No generic templates, no black boxes.
AI agents that resolve customer questions 24/7 on your website, app and email, and hand off to your team when needed.
Natural-sounding phone agents for inbound support, lead qualification, reminders and follow-up calls.
Capture, qualify and nurture leads on WhatsApp, with every conversation synced to your CRM.
A private assistant that answers your team’s questions from your docs, SOPs and data, with sources.
Extract, check and route data from invoices, forms and emails, then trigger the next step automatically.
From prototype to production: LLM features, multi-agent systems and AI copilots inside your own product.
See it in action
Interactive simulations of the kinds of systems we build. Yours would run on your own data, tools and brand voice.
Resolves customer questions in real time, using your order data and policies.
Hi! How can I help you today?
Use cases
A few of the systems we build for different industries. Don’t see yours? Most businesses have the same core problems: too many repetitive conversations and too much manual work.
01
Answers "where is my order?", starts returns and exchanges, and updates customers on WhatsApp.
02
Recommends products from your catalogue based on what the shopper actually needs.
03
Personalised WhatsApp follow-ups that answer objections, not just send reminders.
How we work
A clear, low-risk process. You see working software early and only scale what proves its value.
We map your workflows, data and tools, and pick the one or two use cases with the clearest return.
A working prototype on your real data, so you can see and test it before committing to a full build.
Production-grade build connected to your CRM, WhatsApp, phone, docs and internal systems, with testing and guardrails.
We monitor quality, cost and outcomes on a dashboard and keep improving the system as your business changes.
Timelines are typical and depend on scope and integrations.
Why Aumkara
Every business works differently. We don’t ship pre-built widgets and call it transformation. We engineer AI around your data, your customers and your processes, with full visibility into how it performs.
Code, prompts, workflows and data belong to you. No lock-in to our platform or a single AI vendor.
Data stays in your accounts where possible, with access controls, PII handling and audit logs built in.
We agree success metrics up front and track them on a dashboard, such as resolution rate, response time and hours saved.
Clear escalation paths, approval steps and review queues so your team can step in whenever it matters.
Ways to work together
Every engagement is scoped and quoted after a free strategy call, so you only pay for what your business needs.
Prove the value fast
A fixed-scope pilot on one high-impact use case, live with real users.
Production-ready systems
End-to-end design, build and launch of AI systems across your business.
Your ongoing AI team
A monthly partnership to run, improve and expand your AI systems.
FAQ
We’ll show you what AI can realistically automate, what it would take, and what it’s worth, in a free 30-minute call.